A: If you have received a notification e-mail and it's been over 48 hours, it means either that you did not point your domain name to the right DNS servers, or that your ISP's DNS server has not yet been updated. It generally takes 24 hours for domain names to become active. This is just how the Internet works; there is no way we can speed up the process.
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Who do I contact in case of a billing problem?
A: In the event of a billing problem please contact our Billing Department.
How do I cancel my account?
A: If you wish to cancel your DataKL account, please open a support ticket with the billing...
What control panel is offered with your hosting packages?
All sites come equipped with CPanel.
Can I select my own user account name?
A: Your main account user name is automatically generated and cannot be changed.
Can I use a .cc domain name with DataKL?
A: Yes, we support all the standard domain name suffixes, including .cc!