A: If you wish to cancel your DataKL account, please open a support ticket with the billing department.
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Who do I contact in case of a billing problem?
A: In the event of a billing problem please contact our Billing Department.
What control panel is offered with your hosting packages?
All sites come equipped with CPanel.
Can I select my own user account name?
A: Your main account user name is automatically generated and cannot be changed.
Can I use a .cc domain name with DataKL?
A: Yes, we support all the standard domain name suffixes, including .cc!
I have been notified that my account has been set up but my site is still not active.
A: If you have received a notification e-mail and it's been over 48 hours, it means either...