Articles

 Banned Scripts & Service

The following scripts & service are banned due to these scripts causing harm to other sites...

 Can I select my own user account name?

A: Your main account user name is automatically generated and cannot be changed.

 Can I use a .cc domain name with DataKL?

A: Yes, we support all the standard domain name suffixes, including .cc!

 Do you support CGI/Perl scripts?

A: Yes, every site comes with its own CGI-BIN to allow you to run your own perl scripts.

 Do you support mySQL?

A: Yes. We run mySQL server version 5

 Does DataKL offer SSH?

A: No. We do not offer SSH.

 Does e-mail or FTP count against my bandwidth limit?

A: Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.

 Domain Life Cycle

If you want to keep your domain name, the best policy is to renew early. You do not lose any...

 How can I edit a mySQL database table without creating an application?

A: Cpanel allows you to use phpMyAdmin to edit mySQL tables through the use of SQL query language.

 How do I access my CPanel website control panel?

A: Navigate to http://www.yoursite.com/cpanel and replace "yoursite.com" with your...

 How do I access webmail for my server?

A: All sites are equipped with web based e-mail. This is all explained in your sign up letter.

 How do I cancel my account?

A: If you wish to cancel your DataKL account, please open a support ticket with the billing...

 How do I enable SSI in my HTML pages?

A: To take advantage of Server Side Includes(SSI) in your web page, make sure the web page has...

 How fast is application and to set up my account?

A: Generally, if all of your billing information is in order, it should take between 30-40...

 I have NOT been notified that my account has been set up and its been over 24 hours.

A: This could be caused by a provisioning error. If you have not received any e-mails from us...

 I have been notified that my account has been set up but my site is still not active.

A: If you have received a notification e-mail and it's been over 48 hours, it means either...

 IP Address

If you want to use an IP Address for your domain name, you can purchase the IP from us. Contact...

 Privacy Policy

http://www.datakl.com/privacy.pdf

 Resource Limit Is Reached

The error message "508 Resource Limit Is Reached" appears when your account is constantly...

 What DNS should my domain name point to?

A: DataKL Hosting uses ns1.datakl.comandns2.datakl.com for com.my domains use the following...

 What about reseller accounts?

A: We provide three reseller packages - so there should be one to fit your needs! All Reseller...

 What control panel is offered with your hosting packages?

A: All sites come equipped with CPanel.

 What happens if I exceed my allocated bandwidth?

A: You will receive an automatic e-mail message warning you that you have reached 80% of your...

 What path name should I use for CGI/PERL scripts?

A: You may use either #!/usr/bin/perl -or- #!/usr/local/bin/perl Both will work!

 What servers do you run?

The Latest Intel Servers and Linux Centos Enterpise OS

 Who do I contact in case of a billing problem?

A: In the event of a billing problem please contact our Billing Department.

 Will I be able to send and receive e-mail through DataKL?

A: Yes! You will be able to send and receive e-mail through our servers. In technical terms, we...

 Will you place any ads on my site?

A: Not at all. DataKL does not place any advertisement on your site whatsoever. No banners, no...